Refund policy

We sell quality products, so the last thing we want is to have you unhappy with them!

Due to the custom nature of the products, we cannot accept returns on products that have been approved via proof. All orders are sent proofs for the customer to review spelling, colour, size, clarity, bleeds and omissions or additional artifacts. If there is a discrepancy in the proof vs. what you received, we will certainly offer a refund. Also, if there is a quality issue with the products, we will offer a refund.

Products that have been abused or used improperly are not guaranteed. We do not guarantee colour matching. We must be contacted within 72 hours from delivery of any defects. You must submit a photograph that clearly indicates the problem. We may require you to return 100% of the order before we reproduce your order. Customers are responsible for return postage. When reproducing an order, the original production time and expedited shipping method will be used. All sales are final.